Privacy Policy

At True House Partners we are committed to keeping the personal information you share with us, whether over the internet, on the telephone or through meetings, confidential.

Collecting and using personal information

We collect the personal data that you volunteer to us whilst using our services, for example, when you apply to our roles online. We may also collect information from public sources such as LinkedIn or internet searches. We use this data to identify you when we have employment opportunities that might be relevant for you.

The data we hold might include some or all of the following: your contact details, academic achievements, work history, skills, nationality, languages, working rights, age and gender. We will also hold compensation details if you have provided them to us, as well as notes from meetings. Additionally, we keep a record of our contact history with you including progress on any roles that you have applied for or been selected for.

We retain your details and the documents which you have shared with us, such as your CV, on  secure, password protected computers and devices.

Disclosing personal information

Personal information is any information about you as a person and includes details with respect to your name, address, contact details and any other data that you provide to us online.

True House Partners Ltd is committed to ensuring that your privacy is protected. Any information that you provide whilst using this website will be used in accordance with this privacy statement.

We may provide your personal information to clients, potential clients, or to others where we are required to do so by law.

Protecting personal information

True House Partners stores and processes your personal information on databases linked to this website and in True House Partners Ltd’s offices, using technological safeguards like security software to prevent hacking or unauthorized computer access as well as passwords and security policies.

We will retain your personal information until such time as we see fit to remove it or as otherwise required by law, unless instructed by you to have all details removed from our records. Please emailcontact@truehousepartners.com and we will action this within 2 weeks. Under no circumstances do we sell personal information to other organisations.

Accuracy of your personal information

We will provide you the opportunity to update the personal information we retain to ensure it is accurate.

Openness to your privacy concerns

We will investigate and respond to your concerns about any aspect of our handling of your personal information. You are free to refuse or withdraw your consent to the collection, use or release of your personal information at any time. You may do so in writing by contacting us by email at contact@truehousepartners.com

Your right to access to your information

We will give you access to the information we have about you. You may arrange such access by contacting the Managing Director of True House Partners. We will advise you in advance if a minimal charge will be required for conducting the search, and we will respond to your request promptly, but in any case within 30 days, unless we advise you to the contrary.

Please note that we may not be able to provide information about you from our records if it contains references to other persons, is subject to legal privilege, contains information proprietary to True House Partners or cannot be disclosed for other legal reasons. If you have any questions regarding decisions made, we will tell you the reasons for those decisions.

Contact

For information on any aspect of our Privacy Policy, contact us:

5 St John’s Lane
London
EC1M 4BH
Email: contact@truehousepartners.com